No, you cannot. Supplying requires a business entity to be registered as per the rules framed by the Govt. of India and GST is mandatory to supply on Carbanio.

No, Carbanio does not have such policy to display business brands.

You need to have ready stock in your warehouse. Once the customer makes the payment, within 24 hours, Carbanio’s logistics team will come to your place to pick up the shipment.

It is the supplier who is responsible to pack the shipment as per the packing standards.

It is the supplier who is responsible for any damage. Please be aware that packing has to be as per the packing standards and it is mandatory to adhere to the standards. For more information, please visit Indian Institute of Packaging - https://www.iip-in.com/

Though Carbanio is not an inquiry site, our unique approach to solve the availability of the chemicals helps the customer to seek the information from you so that you can respond to the customer’s inquiry without revealing your business identity.

Yes. Customer can ask for a different weight and you can upload the new weight details for that product

You cannot supply:
(1) Chemicals listed by the International Narcotic Control Board (INCB).
(2) Chemicals that need narcotic manufacturing or trading license.
(3) Any other chemical which is used against the society or India’s national security.

Yes. Once you pack the chemical as per Indian Packaging Standards, Carbanio’s logistics team will pick up the package from your warehouse location.

You can list multiple, readily available products on Carbanio. The Carbanio platform provides an easy user interface to make your task easy. After logging in, click on My Dashboard > Supplying > Publish Products to upload either a single or list of products.

Email us the details to [email protected] and we will make the changes on behalf of your business

Once an order is received at a price, changes in pricing are not allowed for the ordered chemicals. However, if you want to change the price for future transactions, email us the desired changes and we will do it for you.

There is no limit to the number of chemicals you can supply on Carbanio.

The logistics team will visit the warehouse within 24 hours from the time you receive the order confirmation to pick up the shipment

When you miss fulfilling the order for the first time, the Carbanio team will call you to understand your reason for non-fulfillment. When you miss it for the second time, Carbanio will initiate legal action.

Inform Carbanio via [email protected] proactively about the situation so that they can further communicate with the customer either to seek more time or arrange alternative purchase.

Carbanio mandates the supplying of only readily available stock. Also, you should continuously update the inventory in Carbanio. This will help you sail through situations when the stock gets sold too fast.

Carbanio team calls you before placing an order with you. Therefore, if you take the order but can’t fulfill, your account will be suspended immediately.

Customer can refuse the product only based on 2 conflicting reasons.

If the purity and/or quantity of the product received is different from the purity mentioned in the product details and COA.

During such cases, as a supplier you have to pay the following charges to get the shipment back:
(1) Service charge
(2) Shipment charges
(3) Taxes as applicable

You will receive:
(1) Sale value (service charges will be deducted at the time of calculating the sale value).
(2) GST collected on the sale. You will have to remit GST to the Govt. of India

Yes, you can. To know more, write to us at [email protected]

(1) Supplying and souring chemicals banned by NADP.
(2) Writing abusive comments in product reviews.
(3) Providing false test results of chemicals when uploading the details of the chemicals.
(4) Adding personal details such as your phone number and email addresses in the product review or feedback section.

Once you upload your list of products, Carbanio will come to know of your location. Carbanio team will get in touch with you in case if the area is not under serviceable.

Write to us at [email protected]

Write to our support center at [email protected]

All disputes arising out of the transactions of Carbanio are subject to the laws of Hyderabad, Telangana, India.

You will receive the cost of the chemical after deducting the Service charge.

Carbanio assures the settlement of the purchase of your product.

Please visit https://www.iip-in.com/ to know about the packing standards for India.

Yes. Logistics person can refuse primarily because of two reasons:
(1) Lack of proper documentation.
(2) Improper packaging.

You own the product and hence you and your business will decide the price.

No. The price which is displayed by you is the final price.

No. As a supplier you do not have to pay for the shipping.

Service charge is the fee collected by Carbanio for providing the platform for conducting business. This is levied on each transaction that occurs on the platform.

Yes. You need to pay service charges when a transaction takes place on your products.

No. Once you approve an order from the customer, you cannot change the price or quality of the order placed.

Yes. You will receive order confirmation as soon as the customer makes the payment towards the product. Order confirmation will have the information of the customer’s billing details and also the product which is purchased.

Yes. You will receive Sales Invoice from Carbanio mentioning the service charges levied against the product purchased by the customer.

Yes. Once you are registered in Carbanio, Carbanio will provide you with the dashboard to see all the data.

Yes. By using the dashboard, you can update the quantity mentioned in Carbanio for your products.

Using the dashboard, you can update the product's quantity to zero so that the customer will not attempt to purchase. Alternatively, if the customer has placed the order, you can reject the order by following the email you would receive from us.

For all bulk orders, Carbanio gives a lead time of 72 hours to keep the shipment ready. But in case if there is further delay, then you should immediately get in touch with Carbanio via [email protected] and provide the details of the order along with the additional timeline you require to keep the shipment ready.

As soon as your registration process is completed, Carbanio will email the merchant agreement document. You will have to add the information as required in the document.

As long you own the product or authorized to supply the patented product in India. Please be aware that Carbanio does not take the responsibility of checking the patent related issues. Being a supplier, you will be responsible to take care of all patent related issues.