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Please get in touch with the support team via [email protected]
or +91 91210 20715/6
Please get in touch with our customer support team via [email protected]
or +91 91210 20715/6 to assist you.
Terms And Conditions for Business
Dear Business User
We sincerely thank you for showing your interest in Carbanio.
While we are here to support you in selling and buying of Chemicals and related products, we would like to brief you on the Terms & Conditions which binds your Business and Carbanio at a professional agreement and approach in buying and selling of Chemicals.
Carbanio is not and will not be responsible for the misuse of the chemical products which are sold and purchased from Carbanio site.
Please note that we do not allow any chemicals which are mentioned under the restriction of International Narcotics Control Board. Please visit http://www.incb.org/ for more information.
Carbanio strictly mandates its sellers to ensure that none of their products are under the restricted chemicals of INCB. If we found anyone trying to publish the products with or without the intention, then we will have to initiate criminal proceedings against their business and they will be barred permanently in doing business in Carbanio along with legal and criminal proceedings.
Your acceptance of the Terms & Conditions means you abide by Carbanio's buying/purchasing policies and you will not do anything which is against the below:
Selling Terms & Conditions
- Your registration as a Business User means, you are currently working for an Organization, which manufactures/trades/supplies Chemical and related products.
- The Organization which will be registered in Carbanio is a Government approved Organization to deal with Chemicals and related products.
- You will publish only readily available chemical and related products.
- You will ensure that once the purchase order is confirmed, the product is packed within 6 hours of the purchase order confirmation.
- You are selling chemicals in Carbanio with the conscience of the authorized personnel of the selling department in your Organization.
- You will not sell the product without necessary approvals from your Organization's Management and Carbanio is not responsible and will not be responsible for any such illegal activities.
- You will not sell Hazardous chemicals using Carbanio and you will not attempt to publish any obscene images or products which are not relevant to the chemical industry.
- You will not sell chemical products for creating any dangerous end products which will impact the society and the country you are living in.
- You will not sell chemicals which are directly or indirectly associated with any anti-social and/or anti-national activities either within your country or any country.
- Carbanio does not pay any money in advance for the products which are published. Once the purchased product is received and confirmed by the Buyer with respect to the Quality, Measurement and other parameters provided by you in the product description, Carbanio will release the applicable payment in 2days.
- In the case of any wrong products delivered to the Buyer or with the conflicting quality or measurements, you will bear the return shipping charges and also the actual product shipment charges. This money will be deducted from the payment receivable at your end.
- In case of any queries and guidance in publishing your products, you will contact Carbanio via [email protected]
- The weight of the product should also include the weight of the packing as well.
Buying Terms & Conditions
- Your registration as a Business User means, you are currently working for an Organization, which manufactures, trades and buys Chemical and related products.
- The Organization which will be registered in Carbanio is a Government approved Organization to deal with Chemicals and related products.
- Your intention of buying/purchasing Chemicals is meant for commercial, research & innovation only which is authorized by the Purchasing authority of your Organization.
- You will not buy any product without necessary approvals from your Organization's Management and Carbanio is not responsible and will not be responsible for any such illegal activities.
- You will not transfer the purchased chemical to anyone without the necessary approvals from your Organization's management who are responsible to for buying of Chemicals and related products.
- You will not use Chemical products for creating any dangerous end products which will impact the society and the country you are living in.
- You will not use Chemicals towards any anti-social and anti-national activities either within your country or any other country.
- Carbanio does not offer any Cash on Delivery products and you will make 100% digital payment in advance. The payment includes the cost of Chemical product, Carbanio Services Charges, Applicable Taxes and Delivery charges via Carbanio's payment gateway.
- All international shipments might have additional variable costs. This will be informed by the logistics team and as Buyer, you will cooperate and coordinate with the Logistics team for safe delivery of shipment.
- Carbanio does not refund the products purchased. In case if the product delivered is not as same as the one which was purchased, then Carbanio will initiate the return of the product and will ensure the correct product is sent again. Please note that during this process, no refund will be entertained. As a buyer, you should ensure to inform Carbanio about any product discrepancy immediately within 72 hours from the time of delivery. Email along with the Order No. has to be sent to [email protected]
- If the conflict is with purity, Buyer has to provide the COA including 1HNMR, HPLC. Based on this, if there is a real conflict, then the investigation team of Carbanio will approach the Seller with the necessary evidence to resolve the conflict.
- If the conflict is with weight, Carbanio will get the accurate weight details from the shipping team to resolve the issue.
- Depending on the weight of the product and its packaging, Logistics/Courier/Delivery charges will be automatically calculated.
- Carbanio does not encourage and allow any credit-based purchases. All purchases should be made via secured online payment in Carbanio.
- Carbanio does not accept payment via cheques.
Terms And Conditions for Academician
We sincerely thank you for showing your interest in Carbanio.
While we are here to support you in Research & Innovation, we would like to brief you on the Terms & Conditions which binds you and Carbanio at a professional agreement and approach in buying/purchasing of Chemicals and related products.
Carbanio is not and will not be responsible for the misuse of Chemical products which are purchased from Carbanio site.
Your acceptance of the Terms & Conditions means you abide by Carbanio's buying/purchasing policies and you will not do anything which is against the below:
Terms & Conditions
- Your registration as an Academician means, you are currently working or studying at a University/College/Govt. Research organization.
- Your intention of buying/purchasing Chemicals is meant for Research & Innovation only which is authorized by the Head of the Department or Supervisor of your University/College.
- You will not resell the product for commercial use.
- You will not transfer the purchased chemical to other Academician or student without the approval from the Head of the Dept. of your respective University/College.
- You will not use Chemical products for creating any dangerous end products which impacts the society and the country you are living in.
- You will not use Chemicals towards any anti-social and anti-national activities.
- Carbanio does not offer any Cash on Delivery products and you will pay the entire money which includes the cost of the chemical product, Carbanio Services Charges, Applicable Taxes and Delivery charges.
- Carbanio does not refund the products purchased. In case if the product delivered is not as same as the one which was purchased, then Carbanio will initiate the return of the product and will ensure the correct product is sent again. Please note that during this process, no refund will be entertained. As a buyer, you should ensure to inform Carbanio about any product discrepancy immediately within 72 hours from the time of delivery. Email along with the Order No. has to be sent to [email protected].
- If the conflict is with purity, Buyer has to provide the COA including 1HNMR, HPLC. Based on this, if there is a real conflict, then the investigation team of Carbanio will approach the Seller with the necessary evidence to resolve the conflict.
- If the conflict is with weight, Carbanio will get the accurate weight details from the shipping team to resolve the issue.
- Depending on the weight of the product and its packaging, Logistics/Courier/Delivery charges will be automatically calculated.